Terms of service

MOCHI BABE BEAUTY

Last Updated: October 30, 2026

1. INTRODUCTION

Welcome to Mochi Babe Beauty.

These Terms of Service ("Terms") govern your access to and use of our online store, website, products, and related services.

Throughout these Terms, "Mochi Babe Beauty," "we," "us," and "our" refer to Mochi Babe Beauty. The terms "you," "your," and "customer" refer to anyone visiting our website, interacting with our services, or making a purchase.

Our online store is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer our products online.

By accessing our website or placing an order, you agree to these Terms and the applicable policies referenced within them.

If you disagree with these Terms, please discontinue using our website.

These Terms should be read together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

Nothing in these Terms is intended to waive or restrict consumer rights that cannot lawfully be waived under applicable federal or state law.

2. ELIGIBILITY AND LEGAL CAPACITY

Customers must have the legal capacity to enter into a binding purchase agreement in their jurisdiction.

Individuals under the applicable age of majority may use our website with appropriate parental or legal guardian consent and supervision where legally permitted.

By accessing our services, you agree to provide accurate information and to use our website only for lawful purposes.

We reserve the right to take reasonable measures against fraudulent, unlawful, or abusive activity, subject to applicable legal requirements.

3. ACCEPTABLE USE OF OUR WEBSITE

Mochi Babe Beauty provides its website for lawful shopping, product research, and customer service.

You agree not to:

Conduct fraudulent or unauthorized transactions.

Provide false or misleading payment or delivery information.

Attempt unauthorized access to website systems or customer accounts.

Introduce viruses, malicious software, or harmful technologies.

Interfere with website performance, functionality, or security.

Misuse protected trademarks, images, or copyrighted materials.

Collect personal information about other customers without authorization.

Impersonate another individual or organization.

Engage in conduct that violates applicable laws or regulations.

We may restrict access to our website when reasonably necessary to address security concerns, suspected fraud, or material violations of these Terms.

Such restrictions will not eliminate our obligations concerning accepted orders or legally protected customer rights.

4. PRODUCT INFORMATION AND ACCURACY

Mochi Babe Beauty aims to provide clear, accurate, and useful information about products offered through our online store.

Product listings may include descriptions, images, ingredients, specifications, instructions, and other relevant details.

We make reasonable efforts to ensure that merchandise is represented accurately.

However, minor differences in packaging, appearance, or color may occur because of lighting conditions, screen settings, or legitimate manufacturer updates.

We reserve the right to correct genuine errors, revise product descriptions, and discontinue merchandise when appropriate.

We will not knowingly make materially false or misleading representations concerning product characteristics, benefits, ingredients, quality, or availability.

If a significant discrepancy affects an accepted order, we will provide the notice, refund, replacement, or other remedy required by applicable law.

5. PRODUCT AVAILABILITY AND INVENTORY

All products offered by Mochi Babe Beauty are subject to availability.

Inventory levels may change because of customer demand, supplier limitations, or operational circumstances.

We may apply reasonable quantity limits for legitimate inventory management, fraud prevention, or legal compliance.

If merchandise becomes unavailable after an order has been accepted, we will notify the customer and provide an appropriate resolution.

Where required by law, payments collected for merchandise that cannot be supplied will be refunded promptly.

We will not substitute materially different merchandise without customer consent where such consent is required by law.

6. PRICING AND CURRENCY

Unless otherwise indicated, product prices on our website are displayed in United States Dollars (USD).

Prices, promotional offers, and discounts may change from time to time.

Changes generally apply to future transactions and will not retroactively alter accepted orders except where permitted by applicable law.

Applicable sales taxes, shipping charges, and other mandatory fees will be disclosed during checkout before customers finalize their purchases.

We strive to ensure pricing accuracy.

If a material pricing error is discovered, we will address the matter in accordance with applicable consumer protection laws.

Customers will not be charged undisclosed mandatory fees after completing checkout.

7. PAYMENTS AND BILLING INFORMATION

Customers must provide accurate and authorized payment information when placing orders.

By completing checkout, you authorize the applicable payment processor to charge your selected payment method for the amount disclosed in the order summary.

Transactions may be processed through Shopify-supported or other authorized third-party payment providers.

We may reject or cancel orders involving payment authorization failures, reasonably suspected fraud, or other legitimate reasons permitted by law.

If an order is canceled after payment has been collected, we will provide any refund legally owed.

Customers with questions concerning billing or payment activity may contact support@mochibabe.store.

8. ORDER SUBMISSION AND ACCEPTANCE

Submitting an order constitutes an offer to purchase the selected products.

An automated order confirmation generally acknowledges receipt of the order request and does not necessarily constitute final acceptance.

An order becomes accepted when we expressly confirm acceptance or begin fulfillment, unless applicable law requires otherwise.

We may decline or cancel orders for legitimate reasons, including:

Product unavailability.

Failed payment authorization.

Incomplete or inaccurate customer information.

Reasonable suspicion of fraudulent activity.

Material pricing or product listing errors.

Applicable legal restrictions.

If an accepted order cannot be fulfilled, we will notify the customer and provide any legally required refund or other appropriate remedy.

9. SHIPPING RATES AND DELIVERY

Mochi Babe Beauty offers shipping services in accordance with our published Shipping Policy.

Our established shipping charges are:

Standard Shipping

Orders from $0.00 to $69.99: $8.00.

Orders of $70.00 or more: FREE Standard Shipping.

Express Shipping

Express Shipping Fee: $15.00.

Applicable shipping charges will be presented at checkout before purchase confirmation.

Shipment and delivery estimates will be communicated through our Shipping Policy, checkout information, or relevant order communications.

We will have a reasonable basis for any advertised shipment timeframe.

If no shipment timeframe is specified, we will generally ship within 30 days after receiving a properly completed order, subject to applicable exceptions under the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.

If we cannot ship merchandise within the applicable timeframe, we will provide the legally required delay notice and offer customers the appropriate opportunity to consent to a qualifying delay or cancel for a prompt refund.

If merchandise cannot be shipped, we will refund all amounts legally owed, including applicable shipping fees.

Actual delivery may be affected by carrier operations, weather, holidays, or circumstances outside our reasonable control.

These circumstances do not eliminate cancellation or refund rights required by law.

Customers are responsible for providing accurate shipping information.

Please refer to our Shipping Policy for further information.

10. RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are governed by the Mochi Babe Beauty Return & Refund Policy and applicable consumer protection laws.

Customers should review this policy before placing an order.

Our Return & Refund Policy explains:

Eligibility for returns.

Applicable return request periods.

Product condition requirements.

Return authorization procedures.

Refund processing methods.

Any disclosed return-related charges.

Exchange availability, where offered.

If you receive damaged, defective, incorrect, or materially misrepresented merchandise, please contact support@mochibabe.store.

We will review your concern and provide any remedy required by applicable law or our published policies.

Nothing in these Terms removes legally protected warranty rights or remedies relating to defective or nonconforming products.

Refunds required by law will be processed within the applicable legal timeframe.

11. ORDER CANCELLATION REQUESTS

Customers wishing to cancel an order should contact our customer support team as soon as possible.

Cancellation requests will be reviewed according to the order's processing and shipment status.

Voluntary cancellation may not always be possible after merchandise has entered shipment.

However, cancellation rights protected by law, including those arising from qualifying shipment delays, remain unaffected.

Where cancellation is approved or legally required, we will provide any applicable refund.

12. BEAUTY AND SKINCARE PRODUCT GUIDELINES

Mochi Babe Beauty may offer skincare products, cosmetics, beauty accessories, and other personal care merchandise.

Customers should carefully review product labels, ingredient information, instructions, and safety warnings before use.

Individual experiences and cosmetic results may vary depending on skin type, sensitivities, application methods, and other personal factors.

Customers with known allergies or sensitive skin should review product information carefully and seek professional guidance where appropriate.

If irritation or another adverse reaction occurs, discontinue product use and consult an appropriate healthcare professional when necessary.

General skincare information presented on our website is provided for informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment.

Products are not represented as treating, preventing, or curing medical conditions unless such claims are lawful and appropriately supported.

Nothing in this section limits legal obligations regarding product safety, truthful advertising, defective merchandise, or legally enforceable warranties.

13. CUSTOMER ACCOUNTS AND SECURITY

If account registration is available, customers may create accounts to manage orders and access related website features.

Customers agree to provide accurate account information and take reasonable precautions to safeguard their login credentials.

Please notify us promptly if you suspect unauthorized access to your account.

We may use reasonable verification and security procedures to protect customer information and prevent fraudulent activity.

Personal information will be handled in accordance with our Privacy Policy and applicable law.

14. PRIVACY AND PERSONAL INFORMATION

Mochi Babe Beauty recognizes the importance of responsible data handling.

Depending on customer interactions with our website, we may collect and process information such as:

Customer names and contact details.

Billing and delivery addresses.

Purchase and transaction records.

Payment-related information handled by authorized processors.

Customer support correspondence.

Technical information necessary for website operation and security.

Information may be used for legitimate business purposes, including processing orders, arranging shipment, providing support, maintaining security, preventing fraud, and satisfying legal requirements.

Our Privacy Policy provides further information about personal information practices and applicable privacy rights.

Nothing in these Terms reduces protections provided by mandatory privacy laws.

15. INTELLECTUAL PROPERTY RIGHTS

Original content owned by Mochi Babe Beauty, including branding, logos, written materials, graphics, and website designs, may be protected by copyright, trademark, and other applicable intellectual property laws.

Visitors may access website content for lawful personal and noncommercial purposes.

Unless authorized by the rights holder or otherwise permitted by law, users may not reproduce, sell, distribute, or commercially exploit protected materials.

Third-party trademarks, product images, and other intellectual property remain the property of their respective owners.

Access to our website does not transfer intellectual property ownership to customers.

16. CUSTOMER REVIEWS AND FEEDBACK

Mochi Babe Beauty welcomes genuine customer feedback and may provide opportunities to submit reviews, suggestions, or comments.

Customers are responsible for ensuring submitted materials are lawful and do not infringe third-party rights.

By voluntarily submitting content for publication, you grant Mochi Babe Beauty a nonexclusive, royalty-free license to display, reproduce, and use that content in connection with legitimate website operations and business communications, subject to applicable law.

You retain ownership of your original submissions.

We may moderate or remove unlawful, fraudulent, threatening, or otherwise prohibited content.

We will not prohibit or penalize customers for providing honest reviews, expressing lawful opinions, or exercising rights protected by the Consumer Review Fairness Act.

17. THIRD-PARTY TECHNOLOGY AND SERVICES

Our online store operates using Shopify technology and may incorporate independent payment processors, shipping carriers, and other service providers.

These third parties may maintain their own contractual terms and privacy policies.

To the extent permitted by law, we are not responsible for independent third-party activities outside our reasonable control.

However, the use of third-party services does not remove legal obligations that Mochi Babe Beauty owes to customers.

18. WEBSITE AVAILABILITY AND TECHNICAL ISSUES

We endeavor to maintain a reliable and accessible shopping experience.

Temporary service interruptions may occur because of system maintenance, software updates, technical failures, or other operational circumstances.

We may correct website inaccuracies and make reasonable technical improvements when necessary.

We do not guarantee uninterrupted website availability or compatibility with every device or browser.

Any issue materially affecting a customer transaction will be addressed in accordance with applicable law.

19. WARRANTIES AND DISCLAIMERS

To the fullest extent permitted by applicable law, our website and general online services are provided on an "as available" basis.

We do not guarantee that website access will be uninterrupted or entirely free from technical errors.

Any express product warranties remain governed by their stated terms and applicable law.

Nothing in these Terms excludes or limits:

Legally enforceable express warranties.

Implied warranties that cannot lawfully be disclaimed.

Remedies concerning defective or nonconforming goods.

Liability for unlawful or deceptive commercial practices.

Other statutory consumer protections that cannot legally be waived.

Any disclaimers apply only to the extent permitted by applicable law.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Mochi Babe Beauty will not be liable for indirect or consequential losses arising solely from general website interruptions or technical failures where such limitations are legally enforceable.

This limitation does not apply to liabilities that cannot legally be excluded.

Nothing in these Terms limits liability for fraud, intentional misconduct, legally actionable deceptive practices, or personal injury where such limitation is prohibited by law.

Customers retain all nonwaivable legal rights and remedies.

21. INDEMNIFICATION

To the extent permitted by law, customers agree to indemnify Mochi Babe Beauty against reasonable third-party claims arising directly from their unlawful use of our website, infringement of third-party rights, or material violations of these Terms.

This obligation applies only to losses legally attributable to the customer's conduct.

Customers will not be required to indemnify Mochi Babe Beauty for claims arising from our negligence, unlawful conduct, or violations of applicable law.

22. SUSPENSION AND TERMINATION

We may suspend or restrict website access when reasonably necessary to address serious violations of these Terms, suspected fraud, unlawful activity, or security threats.

Suspension or termination does not automatically cancel accepted orders or eliminate legally enforceable refund, payment, warranty, or delivery obligations.

Rights and responsibilities that must survive termination will remain effective as required by law.

23. ARKANSAS CONSUMER PROTECTION COMPLIANCE

Mochi Babe Beauty intends to conduct its online retail operations in accordance with applicable federal laws and the Arkansas Deceptive Trade Practices Act, including Arkansas Code § 4-88-107.

Arkansas law prohibits certain deceptive, false, and unconscionable business practices.

We aim to provide transparent and accurate information regarding:

Product ingredients, characteristics, and intended uses.

Merchandise quality and availability.

Prices, promotional offers, and discounts.

Shipping fees and order fulfillment.

Returns, refunds, and applicable customer rights.

Material conditions affecting purchasing decisions.

We do not authorize false advertising, misleading product representations, bait-and-switch practices, or other unlawful commercial conduct.

Nothing in these Terms is intended to waive consumer rights or remedies where such waiver is prohibited by law.

If a provision conflicts with mandatory Arkansas or federal law, the applicable legal requirement will control.

24. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Arkansas, United States, without regard to conflict-of-law principles, except where applicable federal law or mandatory laws of another jurisdiction require otherwise.

Any disputes concerning these Terms may be brought before a court of competent jurisdiction in accordance with applicable law.

Customers are encouraged to contact our customer support team to seek an informal resolution where appropriate.

However, contacting us informally is not a mandatory prerequisite to exercising legally protected rights or pursuing available legal remedies.

Nothing in these Terms requires customers to waive statutory claims, remedies, or protections that cannot legally be waived.

25. SEVERABILITY

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or severed to the extent required by applicable law.

The remaining provisions will continue in effect where legally enforceable.

26. ENTIRE AGREEMENT

These Terms, together with our applicable store policies and transaction-specific conditions disclosed during checkout, establish the general conditions governing website access and purchases.

They do not override express commitments concerning accepted orders, legally enforceable product warranties, or mandatory consumer protections.

27. UPDATES TO THESE TERMS

Mochi Babe Beauty may revise these Terms periodically to reflect operational changes, updates to our services, or applicable legal requirements.

Revised Terms will be published on our website with an updated revision date.

Unless otherwise permitted by law, changes will apply prospectively and will not retroactively eliminate rights arising from previously accepted orders.

Continued use of our website after revised Terms become effective may constitute acceptance to the extent permitted by applicable law.

28. CONTACT INFORMATION

If you have questions concerning these Terms of Service, product information, billing, order assistance, or other customer service matters, please contact us using the information below.

Store Name: Mochi Babe Beauty

Contact Person: William Cline

Business Address:

154 Boston Cv, Marion, AR 72364

Customer Support Email:

support@mochibabe.store

We welcome customer inquiries and aim to address questions and concerns fairly and professionally.